Manually open the awning approximately 3 feet but do not completely open.
Sunsetter awning not working.
Some awnings plug into an outlet inside the home.
Let the awning sit for one minute undisturbed without pressing a button on the remote transmitter or unplugging the cord from the wall.
The power becomes disconnected when the.
To move to the next channel press and release the channel selector button while the channel indicator light blinks.
Take some time inspecting the awning for any signs of warping weather damage rusting tearing in the awning fabric itself or the motor overheating and working too hard.
To identify the active channel press and release the channel selector button.
Try to reset the motor to factory mode.
There are several problems that can cause the awning not to work correctly.
Just call us at the number above and we can recommend a local sunsetter dealer or an independent pre screened awning installation company to work with in your area.
1 800 670 7071 8am 10pm est.
Unplug for two seconds plug it back in for 10 seconds unplug it for two more seconds and then plug it back in.
If it does not jog continue to the next step.
Open the awning all the way.
A jog is a brief in and out move of your motorized product.
If the remote control stops working with the awning it needs to be reset.
Step 1 push the middle button on the remote control and unplug the awning s power cord from the electrical outlet.
Step 1 locate problem with motorized awning.
How to troubleshoot a retractable awning step 1.
Videos you watch may be added to the tv s watch history and influence tv recommendations.
Or fabric is not centered on the roller bar or the front bar.
As the awning retracts.
Ensure that the awning s power supply is properly connected.
The reset process appears convoluted but when followed closely it will reconnect the remote control with the motor control unit.
These are independent companies and will bill you directly for their services.
Cassette awnings using a sunea rts motor.
Standard awnings using a sunea rts motor.
Plug the power cord back into the wall and make sure that there is electricity available.
If playback doesn t begin shortly try restarting your device.
To order or get customer support call toll free.
The next channel becomes active.
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The active channel indicator light will blink for about 5 seconds.